Sector profile

Local government - snapshot and key insights

Local government is responsible for providing and maintaining a wide range of services, programs and infrastructure for their communities. Local councils provide vital community services and are considered public bodies under the IBAC Act. All councils have key responsibilities for planning, building, health services, waste management, emergency management, recreation and culture. They receive funds from their communities via municipal rates, charges and fees for service and fines, as well as grant funding from state and federal governments.

Council areas across Victoria vary significantly in geographical size, population and demographics. The unique characteristics of individual council areas and different make-up of each local government workforce mean that the corruption risks and drivers for each council and employee group can differ and should be considered in their own unique context.

  • Key corruption risks for councillors

    • Poorly managed conflicts of interest:
      • kickbacks to local businesses owned by associates
      • decisions related to grants and planning
      • difficulties in appropriately managing conflicts of interest in smaller communities.
    • Misuse of position. Section 123 of the Local Government Act 2020 (Vic) defines misuse of position by a councillor or member of a delegated committee. This section also creates an offence for this conduct. Misuse of position includes directing or improperly influencing, or seeking to direct or improperly influence, a member of Council staff, as well as disclosing information that is confidential information. IBAC also sees a heightened risk around unauthorised disclosures of information to further political status, campaigns or personal interests. 
    • Increased bias with councillor voting blocs on issues raised, with limited oversight and means to prevent this conduct. While this behaviour may be in contravention of the Local Government Act 2020, it will not always constitute corruption.
    • Electoral donations and political fundraisers connected to councillors’ political parties, particularly in metropolitan and interface councils.
    • While council staff are reporting that culture and integrity have been improved, they also perceive councillor conduct to be an area of increasing concern. While the alleged conduct is often in contravention of the Local Government Act 2020, it often would not reach the threshold required for corruption. The alleged conduct could, however, create the conditions for corruption to occur or could be used obscure or cover up corruption if it has occurred, or was occurring.  
    • Limited councillor preparedness, capacity and skills to deal with emergency situations can increase the risk of corruption and misconduct, particularly in relation to grants or emergency relief and response.

    Key corruption risks for council staff

    • Fraudulent procurement – contract or purchase order variations as well as misuse of contingency funds.
    • Misuse of council assets – cars, machinery and technology.
    • Misuse of grant funding – emergency relief and recovery funding.
    • Improper influence – receiving gifts and hospitality.
    • Favouritism recruitment; issuing of licenses, permits of approvals; or procurement.

    Key general corruption risks for local government

    • Organised crime groups cultivating relationships with council staff and councillors to gain access to information, systems or commodities. Local councils hold valuable personal identifying information (such as addresses, phone numbers etc) and decisions by council can have monetary impacts on businesses and individuals.
    • Increased risk of information misuse due to work from home arrangements. The opportunities to disclose information without detection are greater than before, and there is an increased risk of cyber security threats due to remote working.
    • Increased risk of improper influence in land/planning decisions within regional/rural councils experiencing population growth due to COVID-19.
    • Misuse of funding for personal gain or manipulation of reporting against funded services or programs.

    Key insights from allegations

    Approximately 11% of all allegations received by IBAC relate to local government. IBAC classifies all allegations it receives against its Behaviours and Activities Model. Some of the most common types of allegations in local government are often not about corruption:

    • inaction in relation to local council’s official capacity or powers. Often this is a failure by the council to take sufficient or appropriate action in response to licensing or zoning requests, complaints or reports made by residents.
    • favouritism (including mismanaged conflicts of interest) in procurement and purchasing, recruitment activities, and planning decisions
    • breach of professional boundaries (including bullying and harassment as well as the exceeding of delegated powers), particularly between councillors and in relation to how councillors and other decision makers at council interact with staff and the community.

    Key prevention and detection strategies

    • Clear and universally understood policies, in line with the Local Government Act 2020 (Vic), for identifying, reporting and managing conflict of interest policies
    • Separation of duties for designing and applying the planning scheme. For example, IBAC’s recommendations for reform arising from Operation Sandon.
    • Separation of duties and approvals for employees involved in procurement
    • Regular audits to check compliance with policies and procedures
    • Secure information management systems and a positive information security culture
    • Practices to encourage and support councillors and staff to speak up and report suspected corruption and misconduct
    • Conducting regular audits to look for trends and patterns in the awarding of funds, such as community grants
    • Mandatory regular training and awareness raising to be conducted for employees and contractors.
  • Local government sector in Victoria

    • 79 local councils, each comprising council employees, contractors and councillors. Of note, panels of administrators (rather than councillors) are currently appointed to oversee three councils, being Casey and Whittlesea (with elections scheduled for October 2024) as well as Moira (with elections scheduled for October 2028).
    • Local Government Victoria divides local councils into five categories: metropolitan, interface (those bordering metropolitan and regional areas), regional city, large shire and small shire.
    • Employees and contractors manage the administrative and business side of local councils.
    • Councillors (including the mayor) make decisions as elected representatives of their communities.
    • Local council employees and councillors are both subject to codes of conduct mandated by the Local Government Act 2020 (Vic).

    Complaints about local government

    There are multiple agencies that can receive complaints about local councils including the Victorian Ombudsman, Local Government Inspectorate, IBAC and the Victorian Electoral Commission. If one agency receives a complaint best suited to another agency, they will pass it on

  • Local government employees’ perceptions of corruption 2022

    • Most (90%) Victorian local government employees agree that they know what behaviour constitutes corruption.
    • The majority (62%) of Victorian local government employees agree that 'corruption is a problem in Victoria'.
      • Six in 10 employees (62%) agree that corruption is a problem in Victoria, fewer (17%) agree that it is a problem in their workplace. This increases to 23% among those who work in depot operations where significantly more agree that corruption is a problem in their workplace.
    • The behaviours considered to be a high risk of occurring are favouritism and breach of professional boundaries.
    • Most Victorian local government employees believe a report of corruption would definitely (45% agree) or probably (24%) be taken seriously.
    • There is strong agreement among Victorian local government employees (63%) that ‘my direct supervisor would be supportive if I chose to report corruption or misconduct’.
    • Victorian local government employees typically describe the ethical culture of their organisation as ‘strong’ (46%) or ‘moderate’ (42%).

    Local government councillors’ perceptions of corruption 2023

    • Most Councillors (94%) agree that they ‘know what behaviour constitutes corruption’.
    • Almost three in four Councillors (73%) agree that corruption is a problem in Victoria. A slightly lower proportion (59%) agree corruption is a problem among elected officials (including Councillors).
    • Three in four Councillors (76%) agree that some elected officials behave inappropriately or in an unethical way, but this does not necessarily extend to corrupt behaviour.
    • Half (51%) agree it is difficult to find definite guidance when seeking advice on corruption.  
    • A breach of professional boundaries (43%) and favouritism or nepotism (39%) are the behaviours considered to be a ‘high risk’ of occurring.
    • Close to three in 10 (28%) claim to have personally observed a breach of professional boundaries in the last 12 months. A similar proportion (30%) have observed an instance of favouritism or nepotism.
    • In the main, Councillors rate the ethical culture of their individual Council as ‘strong’ (42%) or ‘moderate’ (36%). The remainder (21%) rate the ethical culture as ‘weak’.
    • The majority of Councillors (88%) claim to know how to report corruption. Similar proportions would report to IBAC (69%) and the Local Government Inspectorate (LGI) (68%).
    • Most agree that ‘if I personally observed corruption, I would definitely report it’ (94%) and many agree that ‘my elected colleagues would be supportive if I chose to report corruption’ (69%).
  • One of IBAC’s core functions is to receive and assess complaints (from the public) and notifications (from departments and agencies) alleging public sector corruption or police personnel misconduct. IBAC also receives complaints about a range of other conduct it cannot investigate because it is not alleged corruption or misconduct. 

    IBAC considers complaints made about corruption and misconduct (including improper conduct under the Public Interest Disclosure Act 2012 (Vic) (PID Act) concerning a public officer or a member of Victoria Police personnel. IBAC also receives mandatory notifications from principal officers of public sector departments and agencies and Victoria Police. A single complaint or notification may contain several separate allegations that are individually assessed to determine an appropriate outcome. Possible outcomes of our assessment of each allegation are:

    • investigate
    • refer the allegations to another agency
    • dismiss, generally because they did not involve corrupt conduct or police misconduct; were outside the scope of who we investigate; lacked substance or credibility, or were frivolous or vexatious; or have otherwise already been dealt with by IBAC or another agency
    • for PID notifications, return the allegations to the notifying agency if IBAC assesses the original complaint as not being a public interest complaint
    • take no further action.

    This profile includes data about allegations received by IBAC. There are limitations with the use of this data, including:

    • allegations are unsubstantiated at the time of receipt
    • allegations can be incomplete, lack detail, be from an anonymous source or may not individually name the subject person of the allegation
    • allegation data is not a comprehensive or reliable indicator of the actual prevalence of particular activities, or the risk mitigation practices and compliance activities already in place.

    Despite these limitations, analysis of allegations can assist in identifying trends or patterns and provide practical examples of identified trends.

    The following data includes allegations received and assessed by IBAC between 1 July 2018 and 31 December 2022. It does not contain the outcomes of any investigations undertaken as a result of these allegations.

Graph 1. Allegations by organisation type received by IBAC (1 July 2018 to 31 December 2022)

Graph 1. Allegations by organisation type received by IBAC (1 July 2018 to 31 December 2022)

As Victoria's agency responsible for preventing and exposing public sector corruption and police misconduct, IBAC’s jurisdiction is broad and covers state and local government, police, parliament and the judiciary. We can also receive complaints about businesses and not for profit agencies if they are delivering a public service or function on behalf of government. Due to IBAC’s police oversight role, the majority of allegations made to IBAC are about Victoria Police. Approximately 11% of allegations made to IBAC concern local government. While not all these allegations meet the threshold required to be considered corruption – and therefore within IBAC’s jurisdiction – these allegations help inform IBAC and other integrity bodies understanding of integrity, misconduct and corruption issues within the sector.

IBAC has received 2794 allegations from 1253 cases against the local government sector. Approximately 61% of these allegations were dismissed, 29% were referred and less than 1% respectively were investigated, withdrawn by the complainant, returned to the agency or marked for no further action. Nearly 39% of the referrals were to the Victorian Ombudsman and nearly 30% to the Local Government Inspectorate. This high rate of dismissal and referral shows that many allegations received by IBAC do not allege conduct that meets the threshold of corruption required for IBAC to commence an investigation.

Graph 2. Cases over time (1 July 2018 to 31 December 2022)

Graph 2. Cases over time (1 July 2018 to 31 December 2022)

The cases received by IBAC against local government has increased since 2018, likely due, in part, to IBAC’s Operation Sandon, which IBAC held public examinations for in November 2019, March 2020 and November-December 2020. Additionally, the peak of cases received in 2020 aligns with the lead up to and reporting following the most recent local government elections in October 2020.

Graph 3. Allegations and cases by council type (1 July 2018 to 31 December 2022)

Graph 3. Allegations and cases by council type (1 July 2018 to 31 December 2022)

IBAC receives more cases about Metropolitan and Interface councils. This is for a range of reasons including larger populations within the LGAs with increased awareness of IBAC, recent IBAC investigations into these types of councils, as well as these councils having more business and decision making, particularly around land rezoning, planning and building matters.

Graph 4. Cases involving regional councils and shires (1 July 2018 to 31 December 2022)

Graph 4. Cases involving regional councils and shires (1 July 2018 to 31 December 2022)

The number of cases received by IBAC against regional councils and shires has varied over time. The peak in allegations seen above for regional cities in the June 2020 to December 2020 quarters corresponds with the local government elections in October 2020, and to IBAC’s special report on local government which detailed Operation Royston, an investigation into Ballarat City Council.

Graph 5. Cases involving metropolitan and interface councils (1 July 2018 to 31 December 2022)

Graph 5. Cases involving metropolitan and interface councils (1 July 2018 to 31 December 2022)

Similarly, trends in cases also occur against metropolitan and interface councils. The peaks in cases in the December 2020 quarter seen above correspond with IBAC’s public examinations for Operation Sandon which increased awareness in the community about IBAC and the risk of corruption between property developers and councillors at interface and metropolitan councils.

Graph 6. Allegations by case type (1 July 2018 to 31 December 2022)

Graph 6. Allegations by case type (1 July 2018 to 31 December 2022)

The allegations that IBAC receives against local government come primarily from complaints made by members of the public and this is consistent across the different council types. Notifications are, however, also common and come from public bodies, including the local council to which the allegations relate. Councils must make notifications to IBAC about suspected corrupt conduct under the IBAC Act and the Public Interest Disclosure Act 2012 (Vic).

Graph 7. Allegations by behaviour and function (1 July 2018 to 31 December 2022)

Graph 7. Allegations by behaviour and function (1 July 2018 to 31 December 2022)

IBAC categorises all allegations by the behaviour being alleged and the organisation’s function or activity alleged to have been corrupted. For more information on this framework, please see IBAC’s Behaviour and Activities Model. 

In the local government sector, the most common types of allegations are:

  • inaction in relation to local council’s official capacity or powers. Often this is a failure by the council to take sufficient or appropriate action in response to licensing or zoning requests, complaints or reports made by residents
  • favouritism (including mismanaged conflicts of interest) in procurement and purchasing, recruitment activities, and planning decisions
  • breach of professional boundaries. The most common subcategory of this is bullying and harassment, particularly between councillors and in relation to how councillors and other decision makers at council interact with staff and the community. There is also a high portion of complaints about council exceeding their delegated powers, often in relation to when they are making decisions for or engaging with the community.
Graph 8. Most common alleged corruption by council type (1 July 2018 to 31 December 2022)

Graph 8. Most common alleged corruption by council type (1 July 2018 to 31 December 2022)

The five most common functions involved in local council allegations are shown above. Examples of allegations within these are:

  • Procurement and purchasing includes planning and approval; the selection process; contracts management; approach to market
  • People management - recruitment and promotion; complaints management; period of employment; separation of staff
  • Official powers - authorisations, licensing and zoning; enforcement and legal proceedings; and investigations or inspections
  • Official capacity - external stakeholder engagement (for example with the public); administrative action; internal engagement (interactions between staff); fitness for duty; and media interactions
  • Financial management - payroll; financial statements and reporting; accounts payable and receivable; delegations; and cash handling.