Complaint form

Our online complaint and provide information forms are currently unavailable. In the meantime, you can download a complaint form and submit it to us by email or post.

Our complaint form is also available in PDF format and Word/DOCX format below, which can be completed and emailed to IBAC or printed and mailed in. Instructions are provided in the form.

If you're complaining on behalf of another person, you must have their written consent. Complete Appendix A - Authority to Act (also available in Word/DOCX format).

Please contact us if you have questions or need help making a complaint.