Sector profile

Police - snapshot and key insights

In Victoria, the police sector comprises only Victoria Police and its approximately 22,000 employees. This profile looks at the specific corruption and misconduct risks for police, based on IBAC’s work, and examines trends, issues and prevention strategies.

Victoria Police faces specific corruption and misconduct risks and challenges, which is linked to the significant powers police are given to keep the community safe. These powers include use of force, powers to search, detain, and arrest people; enter, search and seize property; and access sensitive information. These help police to enforce the law, undertake investigations of crime and provide public order services. 

    • ​​​​​​Oversight of police misconduct in Victoria is a mixed civilian review system, under which both Victoria Police and IBAC have a role in receiving, handling, assessing and investigating complaints about police misconduct. Victoria Police’s Professional Standards Command (PSC), which in June 2023 has 195 police officers and 35 public service staff, has a significant role in investigating police misconduct. IBAC has a role in investigating the most serious matters. Other matters IBAC refers to PSC, many of which are subject to active monitoring or review by IBAC.
    • Approximately 54% of allegations received by IBAC between 1 July 2018 and 31 December 2022 relate to Victoria Police. This is partly due to policing’s specific corruption and misconduct risks and challenges, which are linked to the significant powers police are given to keep the community safe, as well as IBAC’s police oversight role. IBAC investigates approximately 1% of allegations received against Victoria Police, due to IBAC’s legislated requirement to prioritise serious and systemic police misconduct and corruption and resourcing constraints, with 60% of allegations received by IBAC dismissed. In accordance with the IBAC Act, 37% of allegations were referred to Victoria Police as the more appropriate body to investigate, with many of these marked for IBAC to review once completed. 
    • Approximately one quarter of IBAC’s investigations into police involve allegations of excessive use of force, with many of these focused on Victoria Police interactions with people who are diverse or experience vulnerability or marginalisation. These investigations can result in court action and recommended prevention actions for Victoria Police to implement to minimise the risk of excessive use of force. 
    • Improper police responses to, or investigations into, police perpetrated family violence and predatory behaviour continue to be a focus for IBAC due to it being an issue of serious police misconduct that presents severe risk to public confidence in police. Additionally, these cases have an increased risk of poorly managed conflicts of interest. This includes the risk of investigations into police personnel being poorly handled due to the impact that any criminal charges/outcomes may have on a police officer’s employment. Recent changes to Victoria Police policy and the establishment of a dedicated unit within Victoria Police to investigate these incidents will be monitored by IBAC to ensure effective implementation.
    • The number and type of cases and allegations received by IBAC about particular stations in the four Victoria Police regions and particular units within Commands and Departments are often influenced by the relative size and population of the areas they cover, the number of personnel and their levels of interaction with the community.​

    The most common types of alleged behaviour 

    • Inaction – such as, failure to take sufficient or appropriate action, failure to obey instructions or policies and failure to properly investigate
    • Breach of professional boundaries – such as, rudeness, bullying and harassment and exceeding delegated powers
    • Force – such as physical violence and threats
    • Criminal behaviour – such as sexual harassment or offences, breach of court orders and stalking
    • Misuse of resources – such as unauthorised disclosure, disposal, use or access of information.

    Key enduring police misconduct and corruption risks 

    • Excessive use of force
    • Favouritism, including poorly managed conflicts of interest
    • Inaction, including obscuring behaviours such as failure to investigate or report colleagues’ misconduct or lying to protect a colleague
    • Organised crime infiltration of police or police having friendships or other associations with criminals
    • Use of illicit drugs which exposes officers to blackmail and compromise
    • Misuse of resources, particularly the unauthorised access and disclosure of police information for personal benefit
    • Predatory behaviour or other abuses of position for a sexual purpose, and sexual harassment
    • Bullying and harassment.

    Key prevention and detection strategies

    • Early intervention in complaints management
    • Effective use of force recording and analysis
    • Strong conflict of interest and declarable association frameworks
    • Information security management including effective systems and audit regimes
    • Risk assessment strategies underpinned by regular training and audits
    • Regularly reinforced policies and procedures
    • Positive workplace culture, including the fostering of a ‘speak up’ culture and protections for public interest complainants
    • Ethical leadership from all ranks.
  • Victoria Police faces specific corruption and misconduct risks and challenges, which is linked to the significant powers police are given to keep the community safe. These powers include use of force, powers to search, detain, and arrest people; enter, search and seize property; and access sensitive information. These help police to enforce the law, undertake investigations of crime and provide public order services.

    Workforce data

    Victoria Police’s workforce of 21,926 employees (by headcount) include police officers working in general duties and specialist units (16,454), recruits at the Academy and reservists (71), protective services officers (1459), police custody officers (392) and public service staff (3185), as included in its Annual Report 2021/22.

    General duties officers are based at police stations across metropolitan and regional Victoria and respond to calls (including for emergencies) and inquiries and undertake non-complex investigations. Some general duties officers also conduct complex investigations when qualified and experienced to do so. Specialist units investigate and respond to crime themed-based matters such as arson, homicide and sex crimes. Public service employees work in support of both in areas such as administrative, legal, intelligence and forensic support.

    Protective services officers undertake a public facing inquiring role to protect community safety, not an investigative role.

    Policing has traditionally been, and remains, a male dominated occupation. This results in an underrepresentation of women in sworn policing positions, with approximately 70% of police officers being men (see Table 1). Victoria Police is working towards having a more diverse workforce that reflects gender representation in the community, recognising that this benefits the workforce and the community, and enhances police responses, especially for those who have experienced gendered violence.

    Table 1: Victoria Police workforce by gender (2020-21)
      Man Woman Self-described Total
    Recruits and reservists 128 53 0 181
    Police custody officers 273 123 0 396
    Protective Service Officers 1315 168 0 1483
    Public Service Employees 1149 2511 8 3668
    Police Officers 11,774 4797 11 16,582
    Total 14,639 7652 19 22,310

     

    Legislation

    Victoria Police powers are legislated under a range of state and Commonwealth legislation, including the Victoria Police Act 2013 and Victoria Police Regulations 2014. The Public Administration Act 2004 also applies to public service staff. Additionally, Victoria Police has some powers under common law.

  • IBAC’s remit covers the whole Victorian public sector. Within this broad jurisdiction, an important and highly visible function of IBAC is its independent oversight of Victoria Police.

    IBAC’s independent oversight of Victoria Police focuses on ensuring police act fairly, impartially and in accordance with the law, including ensuring police officers have regard to the Charter of Human Rights and Responsibilities Act 2006 (Vic). This independent oversight is critical because of the significant powers exercised by police officers, including the use of force and powers to detain, search and arrest.

    To provide independent oversight of Victoria Police, IBAC:

    • receives complaints and notifications about police personnel conduct (including complaints received by Victoria Police, which are mandatorily reported to IBAC)
    • assesses these complaints and notifications to determine which are to be referred to Victoria Police for action, which are to be dismissed and which are to be investigated by IBAC
    • monitors and reviews investigations of selected matters that IBAC has referred to Victoria Police to ensure those matters are handled appropriately and fairly
    • conducts ‘own-motion’ investigations (that is, where we investigate without receiving a complaint) and we have a ‘standing own motion’ in relation to deaths or serious injuries after police contact
    • conducts private or public hearings as part of IBAC investigations into serious or systemic police misconduct
    • undertakes research and other strategic initiatives, such as auditing how Victoria Police handles complaints
    • oversees Victoria Police’s compliance with five Acts, including the Drugs, Poisons and Controlled Substances Act 1981 (Vic), Witness Protection Act 1991 (Vic), Firearms Act 1996 (Vic), Crimes Act 1958 (Vic) and the Sex Offenders Registration Act 2004 (Vic) (in addition, IBAC will also assume a compliance and reporting function in relation to Victoria Police’s registration and management of human sources, commencing in 2024)
    • informs and educates the community and Victoria Police about police misconduct, encouraging the reporting of, and advising on ways that corruption and police misconduct can be prevented
    • makes recommendations for Victoria Police to strengthen its policies and procedures to address systemic police misconduct and improve its conduct of internal investigations. We also monitor and publicly report on their implementation.

    Systemic review of police oversight

    The Department of Justice and Community Safety is conducting a systemic review of police oversight in Victoria. The review is a key recommendation of the Royal Commission into the Management of Police Informants. The review will consider the design of the Victorian police oversight system, including:

    • the external oversight of police’s use of significant powers by independent integrity agencies
    • complaints and disclosures about police misconduct and corruption
    • how these complaints may be responded to (either via informal resolution, formal complaints resolution processes or investigation and/or disciplinary processes).

    In mid-2022, the public consultation process closed, and the Department is reviewing feedback and drafting legislation for reform. 

    • Almost all Victoria Police employees (95%) agree that they know what behaviour constitutes corruption.
    • Over half of Victoria Police employees believe a report of corruption would definitely (29%) or probably (27%) be taken seriously.
    • The behaviours considered to be a high risk of occurring are favouritism (52% of respondents) and breach of professional boundaries (43of respondents).
    • Most Victoria Police employees (84%) agree that police misconduct happens in Victoria. Most believe police misconduct occurs in Victoria but not in their workplace; the exception is for employees working in regional locations who are more likely to believe police misconduct is a problem in their workplace.
    • Most Victoria Police employees rate the ethical culture of their organisation as strong (34%) or moderate (50%). The remainder rate the ethical culture as weak (16%).
    • Victoria Police employees exhibit strong agreement that ‘If I personally observed corruption or misconduct I would definitely report it’. 63% would report serious corruption and misconduct to Victoria Police’s Professional Standards Command (PSC).
      • There were mixed views from survey respondents about whether complaints are taken seriously, with longer serving police personnel (over 20 years) more likely to believe a report of corruption would ‘definitely’ be taken seriously.
  • One of IBAC’s core functions is to receive and assess complaints (from the public) and notifications (from departments and agencies) alleging public sector corruption or police personnel misconduct. IBAC also receives complaints about a range of other conduct it cannot investigate because it is not alleged corruption or misconduct. 

    IBAC considers complaints made about corruption and misconduct (including improper conduct under the Public Interest Disclosure Act 2012 (Vic) (PID Act) concerning a public officer or a member of Victoria Police personnel. IBAC also receives mandatory notifications from principal officers of public sector departments and agencies and Victoria Police. A single complaint or notification may contain several separate allegations that are individually assessed to determine an appropriate outcome. Possible outcomes of our assessment of each allegation are:

    • investigate
    • refer the allegations to another agency
    • dismiss, generally because they did not involve corrupt conduct or police misconduct; were outside the scope of who we investigate; lacked substance or credibility, or were frivolous or vexatious; or have otherwise already been dealt with by IBAC or another agency
    • for PID notifications, return the allegations to the notifying agency if IBAC assesses the original complaint as not being a public interest complaint
    • take no further action.

    This profile includes data about allegations received by IBAC. There are limitations with the use of this data, including:

    • allegations are unsubstantiated at the time of receipt
    • allegations can be incomplete, lack detail, be from an anonymous source or may not individually name the subject person of the allegation
    • allegation data is not a comprehensive or reliable indicator of the actual prevalence of particular activities, or the risk mitigation practices and compliance activities already in place.

    Despite these limitations, analysis of allegations can assist in identifying trends or patterns and provide practical examples of identified trends.

    The following data includes allegations received and assessed by IBAC between 1 July 2018 and 31 December 2022. It does not contain the outcomes of any investigations undertaken as a result of these allegations. It also does not contain any notifications made to IBAC under section 169 of the Victoria Police Act 2013 (Vic), however, allegations from these notifications will be added in the coming months. 

Graph 1. Cases assessed by IBAC (1 July 2018 to 31 December 2022)

Graph 1. Cases assessed by IBAC (1 July 2018 to 31 December 2022)

Approximately 54 per of cases received by IBAC relate to Victoria Police. This reflects IBAC’s police oversight role and that IBAC can investigate complaints about misconduct by Victoria Police personnel in comparison to the higher threshold required for public sector corruption.  Each case contains one or more allegations.

Graph 2. Trends in cases about Victoria Police over time (1 July 2018 to 31 December 2022)

Graph 2. Trends in cases about Victoria Police over time (1 July 2018 to 31 December 2022)

IBAC has assessed 13,410 allegations from 6794 cases against Victoria Police or its employees received between 1 July 2018 and 31 December 2022.

The peak in allegations received in the June 2021 quarter is related to a series of complaints to IBAC regarding a single incident following social media campaigners calling for people to make a complaint to IBAC.

Graph 3. Outcomes of allegations assessed by IBAC about Victoria Police (1 July 2018 to 31 December 2022)

Graph 3. Outcomes of allegations assessed by IBAC about Victoria Police (1 July 2018 to 31 December 2022)

Approximately 60% of the allegations were dismissed, and 37% were referred to Victoria Police for investigation, with some of these marked for IBAC to review once completed. Less than 1% of allegations were investigated by IBAC. Less than 2%, shown on the graph as ‘Other’ were returned to the notifying agency, were withdrawn by the complainant, or marked for no further action.

In most cases, and in line with section 67(2) of the IBAC Act, the allegations that were assessed by IBAC as warranting dismissal did not meet IBAC’s threshold for referral or investigation. This was due to the:

  • subject matter being trivial or unrelated to the functions of the IBAC or otherwise being frivolous or vexatious, lacking substance or credibility
  • matter having already been the subject of an investigation or otherwise dealt with
  • alleged conduct being at too remote a time to justify investigation
  • alleged conduct does not warrant investigation.

The following graphs focus on the allegations that did meet IBAC’s threshold, being those that had the outcomes of refer and investigate.

Graph 4. Allegations received about Victoria Police and investigated by IBAC or Victoria Police relating to each region (1 July 2018 to 31 December 2022)

Graph 4. Allegations received about Victoria Police and investigated by IBAC or Victoria Police relating to each region (1 July 2018 to 31 December 2022)

Approximately 77% of allegations (excluding dismissed allegations) were able to be linked to specific general duties stations or police personnel across the four Victoria Police regions. IBAC receives more complaints about the more populated and resourced police regions such as North West Metro Region (which includes the Melbourne CBD) and Eastern Region (which extends from Melbourne’s outer eastern suburbs across regional Victoria to the eastern border with NSW). However, when accounting for the staffing resources for each region (based on June 2023 staffing resources), Southern Metro Region and Western Region have a slightly higher rate of allegations per Victoria Police employee.

 

Graph 5. Allegations received by IBAC about Victoria Police commands/departments investigated by IBAC or Victoria Police (July 2018 to 31 December 2022)

Graph 5. Allegations received by IBAC about Victoria Police commands/departments investigated by IBAC or Victoria Police (July 2018 to 31 December 2022)

IBAC receives fewer cases specifically about particular Victoria Police commands and departments, than general duties police operating in the community.

Transit and Public Safety Command and the Professional Standards Command both have higher rates of interaction with the public than other Commands and Departments, which increases their likelihood of being the subject of complaints. Protective Services Officers are part of the Transit and Public Safety Command and interact with the public at train stations and other public places. Professional Standards Command receives complaints about police conduct on behalf of Victoria Police. If complainants are dissatisfied with the police response, they may then complain to IBAC about Professional Standards Command, or make a separate complaint to Victoria Police which is then notified to IBAC.

The high proportion of allegations received by IBAC via Notifications against Commands is largely due to many of these being received as Public Interest Disclosure Notifications from Victoria Police. Public Interest Disclosure Notifications include complaints made to Victoria Police by Victoria Police personnel about the actions of other personnel, with these types of complaints meeting thresholds for legislative protection under the Public Interest Disclosure Act 2012 (Vic) (PID Act). The PID Act encourages and facilitates disclosures of improper conduct by public officers or public bodies and provides protections and confidentiality for those people who make those disclosures.

Graph 6. Allegations about Victoria Police assessed for investigation by IBAC or Victoria Police by behaviour and function (1 July 2018 to 31 December 2022)

Graph 6. Allegations about Victoria Police assessed for investigation by IBAC or Victoria Police by behaviour and function (1 July 2018 to 31 December 2022)

IBAC categorises all allegations by the behaviour being alleged and the function or activity where misconduct or corruption occurred. For more about this framework, please see IBAC’s Behaviour and Activities Model. The most common types of allegations received about Victoria Police reflect the types of duties undertaken by police.

The breakdown of alleged misconduct or corrupt conduct types is similar across Victoria Police regions, commands and departments.

The most common types of behaviour alleged about Victoria Police:

  • Breach of professional boundaries, particularly the three subcategories of rudeness (33%), bullying and harassment (32%) and exceeding delegated powers (15%)
  • Inaction, particularly the three subcategories of failure to take sufficient or appropriate action (50%), failure to obey instructions or policies (17%) and failure to properly investigate (17%)
  • Force, particularly the three subcategories of physical violence – non-serious injury (63%), physical violence – serious injury (12%) and threats (11%)
  • Criminal behaviour, drugs and vices, particularly the three subcategories of sexual harassment or offences (72%), use of drugs (6%) and stalking (5%)
  • Misuse of resources, particularly the three subcategories of unauthorised disclosure or disposal (50%), unauthorised use (15%) and unauthorised access (14%).

The most common functions involved in allegations about Victoria Police:

  • Official powers, particularly the three subcategories of care, custody and arrest (37%), inspections or investigations (35%) and enforcement or legal proceedings (16%)
  • Official capacity, particularly the two subcategories of internal engagement (51%) and external stakeholder engagement (29%)
  • Personal or off duty activities, particularly the subcategories of social media activity (48%); criminal activities (17%); and associations (16%)
  • Information management, particularly the subcategories of release (46%); access, alteration and use (42%) and capture and creation (6%)
  • People management, particularly the subcategories of complaints management (65%); and recruitment and promotion (21%)