IBAC - Independant broad-based anti-corruption commission

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Other complaint agencies

Complaints we investigate

What you want to complain about

Who you should complain to

IBAC accepts complaints about corruption in the Victorian public sector
You can also choose to report to the agency's Public Interest Disclosure Coordinator (if they have one).

Police misconduct

IBAC accepts complaints about police misconduct and corruption
You can also choose to report to Victoria Police's Professional Standards Command. Call 1300 363 101 for advice and assistance.

Find out how to make a complaint to us.

If you're unsure where to make a complaint concerning a local council, refer to this flow chart.

Common complaints we receive but can't investigate

What you want to complain about	Who you should complain to
Administration actions of state government agencies and councils	Victorian Ombudsman
Traffic fines (including speeding tickets, red lights and tolls)	Request an internal review from State Government of Victoria VicRoads complaint reporting Tolling Customer Ombudsman
Legal services (including lawyers)	Legal Services Commissioner
Health services	Mental Health Complaints Commissioner Health Complaints Commissioner
Privacy concerns	Office of the Victorian Information Commissioner
Court decisions	The Chief Justice of the relevant court

Other types of complaints

What you want to complain about	Who you should complain to
Banks and financial services	Australian Financial Complaints Authority
Council operations and breaches of the Local Government Act 1989	Local Government Inspectorate
Disability services	Disability Services Commissioner
Goods and services, consumer protections	Consumer Affairs Victoria
Energy and water bills	Energy and Water Ombudsman
Judicial officers and VCAT members	Judicial Commission of Victoria
Public transport	Public Transport Ombudsman
Complaints about IBAC, the Chief Examiner and Examiners, Victorian Ombudsman and Ombudsman officers, a Public Interest Monitor, the Auditor General and VAGO officers	Victorian Inspectorate
Complaints about the Victorian Inspectorate	Integrity and Oversight Committee
Private health insurances	Commonwealth Ombudsman
Telephone and internet services	Telecommunications Industry Ombudsman
An organisation that's failed to follow the Victims' Charter principles in dealing with a victim of crime	Victims of Crime Commissioner
Workers' compensation	Accident Compensation Conciliation Service
Workplace discrimination and human rights issues	Victorian Equal Opportunity and Human Rights Commission
Workplace bullying and conditions of employment	Fair Work Commission
Workplace safety	WorkSafe Victoria

Anyone can complain to us about public sector corruption and police misconduct. Find out how.

Find available mental health support.