If you need help or want to speak with us in person, please call 1300 735 135.
Complaints must be provided in writing and are not accepted over the phone. Use the online complaint form or other reporting methods.
Please note: IBAC is not a complaints resolution body.
Our service charter explains what to expect when you make a complaint to IBAC.
Under the Independent Broad-based Anti-corruption Commission Act 2011 a person may make a complaint to IBAC about conduct they believe may be corrupt conduct. IBAC must dismiss, investigate or refer complaints received.
What is corruption or misconduct?
IBAC accepts complaints and information about:
The definitions at these links will help you understand what public sector corruption or police misconduct is, and what IBAC will investigate.
If your complaint or information isn't about public sector corruption or police misconduct, find out which agency you should contact.
Do you have to notify IBAC?
All heads of public sector bodies must notify IBAC of suspected corrupt conduct using the mandatory notification form. Public sector bodies that can receive public interest disclosures must also notify IBAC of potential public interest disclosures.
You will be protected
IBAC handles your information and personal details carefully and in accordance with relevant legislation. If you are still concerned about your privacy, you can choose to make a complaint or provide information anonymously.
Find out more about your privacy options and public interest disclosures.
What is a public interest disclosure?
The Public Interest Disclosure Act 2012 encourages people to report improper conduct involving public officers and/or public organisations. This is known as a public interest disclosure (sometimes referred to as a ‘whistleblower’ complaint).
Under the Public Interest Disclosure Act, your identity can be kept confidential and you can be protected from possible consequences such as bullying, harassment and job loss. This is called ‘detrimental action’.
Sometimes information provided to IBAC via the 'Provide Information' form is determined to be a public interest disclosure. If this is the case, IBAC will contact you via the details you have provided to explain what this means and provide you with the opportunity to consider options for the treatment of your information. Please see our factsheet on Public interest disclosures for more about what this means for you.
Other reporting methods
If you are unable to complete IBAC's online form, please download the complaint form in PDF or Word/DOCX format, complete and return by email or postal mail. Instructions are provided in the form.
For further information, please contact 1300 735 135.
Services for people with a hearing or speech impairment
If you have a hearing or speech impairment that makes it difficult to contact us directly, please contact us through the National Relay Service (NRS):
- TTY users phone 1800 555 677 then ask for 1300 735 135.
- Speak and Listen users phone 1800 555 727 then ask for 1300 735 135.
- Internet relay users connect to the National Relay Service (NRS) and ask for 1300 735 135.
Services for people who need an interpreter or translations
The Translating and Interpreting Service (TIS) has interpreters in more than 120 languages and dialects.
To use this service please phone either:
- us on 1300 735 135 or
- TIS directly on 131 450