IBAC's investigation confirmed that data had been modified but did not substantiate allegations of corrupt conduct in relation to those modifications, noting there was no evidence of undue pressure by senior managers to meet DSCV's BP3 targets or any wider culture of meeting performance measures at all costs.
However the investigation did identify organisational issues regarding the absence of written authorisation for data modification, a lack of separation of duties and poor management of case deletion scripts used to make bulk modifications to the database.